The Case For TR-369 (USP)

What Is TR-369?

TR-369 - User Services Platform (USP)

Telcos and Service Provider do need a way to bootstrap, upgrade, manage and monitor the new world of connected devices. Broadband Forum laid out the CPE WAN Management | TR-069 protocol back in 2004 already - with more than one billion deployments nowadays. TR-369 | User Service Platform (USP) has been designed and built as an evolution of TR-069 - leveraging all the experience and knowledge from the past. TR-369 | USP represents the industry de facto standard for Device Lifecycle Management.

Major USP / TR-369 Management Functions

  • Lifecycle Management of connected residential devices (service provisioning, device authentication, device configuration)

  • Device Upgradability for firmware updates, security patches and software extensions

  • Bringing newly installed or purchased devices Into Service

  • Status Monitoring and Alert Management of connected devices, services, and home network links

  • QoS and QoE Monitoring of home ecosystem service parameters

Download the new COMPLIMENTARY Axiros
AXACT Benefits Whitepaper!

We’re happily sharing our expertise and the software built on it with our valued customers to give them a competitive edge. Learn more about how AXACT offers the most efficient and effective approach to make devices manageable via USP and TR-069.


TR-369 / USP Features & Benefits

Source: Broadband Forum

USP / TR-369 Use Cases

Axiros As A Contributor To USP / TR-369

As a long-standing member of the Broadband Forum, Axiros is following and driving the standardization of CWMP (TR-069) and USP (TR-369) with significant contributions over the years.

Download the white paper (pdf) and learn how TR-369 supports Managed WiFi and Managed Smart Home.

Managing The Connected Home: Discovering Device Capabilities Using USP

Join Axiros and the Broadband Forum Connected Home Council for an in-depth technical look at how can we accurately and automatically discover the capabilities of manageable devices.



Join experts from the Broadband Forum's USP and TR-181 projects as they give you a preview of upcoming revisions to the standard and new capabilities for Wi-Fi management, DOCSIS deployments, and efficient data collection for mass telemetry.

Axiros and the Broadband Forum discuss USP, TR-369, TR-069, Mass Data Management and WiFi Optimization. Watch the recording of our webinar to understand what service providers see as the future of the telco connected home.

Broadband World Forum 2019 BASe Connected Home Workshop: Vodafone, CommScope, QA Cafe, Domos, Axiros, and KAONMEDIA talk about the evolutions of the Connecte...
Broadband World Forum 2019 Interop Pavilion: Vodafone, Domos, and Axiros share a Services as a USP Extension Demonstration

Our TR-369 Based Products


All Axiros products can be deployed and operated “On-Premises” or “as a Service”.


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FAQ | TR-369 (USP)

What is TR-369?

TR-369 is described as the next generation of TR-069. TR-369 enables lifecycle management of smart and IoT devices, whilst also ensuring interoperability between providers.

What are the management functions of TR-369?

There are multiple management functions of TR-369 including lifecycle management of residential devices, upgradability of devices for firmware updates, the ability to bring newly installed devices into service, and, status monitoring and alert management of connected devices.

What does TR-369 offer global service providers?

TR-369 USP specification establishes a more efficient, scalable, and secure approach for managing the lifecycle of connected devices to ensure a quality user experience, regardless of technology or device type. USP is more effective in simplifying complexity while also boosting performance in multi-vendor IoT-ready connected homes with virtualisation technologies that allow new service offerings.